From Cornwall to Cumbria, communities across the UK are crying out for faster and more reliable broadband.
The good news is that the government is currently working with BT to roll out super-fast fibre optic connections across the country through its Broadband Delivery UK (BDUK) project. The bad news, however, is that not everyone will benefit from this scheme.
In most regions, BDUK is aiming to make super-fast broadband available to between 90 and 95 per cent of households. The remaining areas will only be guaranteed minimum speeds of two Mbps, which is not sufficient to carry out many popular online activities.
An example of this can be found in Cornwall, where 13,000 premises (five per cent) are expected to miss out on the Superfast Cornwall project.
Left in limbo
While the fact a significant number of people are set to miss out on faster broadband is problem in itself, the situation is compounded by the fact that many individuals do not know if they stand to receive an improved service or not.
In most parts of the country, BT has released very little information about where and when its fibre rollout will take place. This leaves local residents in limbo, not knowing whether they will be receiving a super-fast service or not.
The lack of information has proved controversial and has been widely criticised. Last month, Tim Wood, a councillor for East Devon District Council, told Western Morning News that BT is being "aggressively commercial” in it's unwillingness to disclose details of the rollout. Prior to this, an inquiry from the government's Public Accounts Committee also criticised the lack of transparency surrounding the BDUK project.
Such little clarity means many people may be sticking with a poor quality broadband service in the hope they will be included in their region's super-fast rollout. Yet, in doing so, they run the risk of finding out they have been omitted from the project and will be left with the slow and unreliable service they started with.
These individuals would be better off pursuing an alternative source of fast broadband, such as satellite. However, the lack of information surrounding the fibre rollout may have deterred them. After all, why would you sign up to a contract with an alternative service if there's a chance you may get fibre access in the near future?
Essentially, the hope that fibre will come tomorrow is preventing people from improving their broadband today.
Introducing the Fibre Guarantee
Here at Avonline we understand the nature of this dilemma and that's why we offer our Fibre Guarantee. If you're using our satellite broadband service and fibre becomes available in your area, all you have to do is provide 30 days notice and we'll transfer you to our fibre offering. Should Avonline Fibre be unavailable in your area, you'll still be able to serve the same notice period and then switch to an alternative provider.
This way you never miss out on having access to fast and reliable broadband. Our satellite service is usually fully functional within two weeks of an order being placed meaning you can get online almost instantly. Should fibre then become available, you can easily switch. If you're left out of the BDUK rollout, you'll still be able to enjoy the reliability and speeds of up to 22 Mbps provided by your satellite connection.
The Fibre Guarantee means there's no need to be stuck in broadband limbo ever again.