Residents at a new housing development in Nottinghamshire have complained about being left without broadband.
More than 64 people living at the new Bellway and David Wilson Homes development in Newton have signed a petition and sent a letter to the culture minister Ed Vaizey regarding the lack of connectivity, the Nottingham Post reports.
Some residents have been billed even though a phone line and broadband service has not actually been provided.
A spokesperson for BT, which is responsible for the development, stated: "We are sorry to hear of these problems and will urgently investigate the issues raised."
New research from uSwitch has revealed the average broadband connection in the Nottingham area is 18.35 Mbps, but 19 per cent of internet users in the region have speeds of less than three Mbps.